Product-Specific Policies Take Precedence
This is the general privacy policy for Voxos.ai Inc. Each of our products has its own privacy policy that provides more specific information about data practices for that service. Product-specific privacy policies take precedence over this general policy where they differ.
Flow Journal Privacy Policy
1. Overview
This Privacy Policy explains how Voxos.ai, Inc. ("Company", "we", "us", or "our") collects, uses, and protects information across our services and websites.
We are committed to protecting your privacy and being transparent about our data practices. We collect only what is necessary to provide our services, we do not sell your personal information, and we implement industry-standard security measures.
2. Scope
This policy applies to:
- The voxos.ai website
- Any Voxos.ai services that do not have their own privacy policy
- General company practices regarding data handling
This policy does not supersede product-specific privacy policies. If you use a specific Voxos.ai product, please review that product's privacy policy for detailed information about data practices specific to that service.
3. Information We Collect
3.1 Information You Provide
- Contact information - Email address when you contact us or sign up for updates
- Account information - Name, email, and credentials when you create accounts on our products
- Communications - Content of messages you send to us
3.2 Automatically Collected Information
- Device information - Browser type, operating system, device type
- Usage data - Pages visited, time on site, interactions
- IP address - For security and general location analytics
3.3 Cookies and Similar Technologies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our sites. Analytics data is anonymized.
4. How We Use Information
| Purpose | Data Used |
|---|---|
| Provide and improve services | Account info, usage data |
| Communicate with you | Contact information |
| Security and fraud prevention | IP address, device info |
| Analytics | Anonymized usage data |
| Legal compliance | As required by law |
We do NOT:
- Sell your personal information to third parties
- Use your data for advertising or ad targeting
- Share your data with third parties for their marketing purposes
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in transit (TLS) and at rest
- Secure password hashing
- Access controls and authentication
- Regular security reviews
- Monitoring and incident response procedures
While we implement strong security measures, no system is completely secure. Please report any suspected security issues to security@voxos.ai.
7. Data Retention
We retain personal information for as long as necessary to provide services and fulfill the purposes described in this policy. Specific retention periods vary by product and data type.
When you delete your account, we remove your personal information within 30 days, except where retention is required for legal or legitimate business purposes.
8. Your Rights
You have the right to:
- Access - Request a copy of your personal information
- Correction - Update or correct inaccurate information
- Deletion - Request deletion of your data
- Portability - Request your data in a machine-readable format
- Opt-out - Unsubscribe from marketing communications
California Residents (CCPA)
California residents have additional rights including the right to know what personal information is collected and the right to opt out of sales. Note: We do not sell personal information.
EU/EEA Residents (GDPR)
EU/EEA residents have rights including access, rectification, erasure, restriction, portability, and objection. Contact us to exercise these rights.
To exercise any of these rights, contact us at privacy@voxos.ai.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at privacy@voxos.ai.
10. International Transfers
Our services are operated from the United States. If you access our services from outside the US, your information will be transferred to and processed in the US. We rely on standard contractual clauses and other mechanisms to ensure appropriate protection for international data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending email notification for significant changes (where applicable)
12. Contact Us
For privacy-related questions or to exercise your rights:
- Privacy: privacy@voxos.ai
- Security: security@voxos.ai
- General: hello@voxos.ai
Voxos.ai, Inc.
Delaware, United States